Ginny Foran
Principal Consultant @Kicksaw
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WORK HISTORY
Principal Consultant @Kicksaw
Richmond, VA, US
Deliver strategic advisory services across Salesforce and adjacent ecosystems, guiding executives and delivery teams on platform capabilities, solution architecture, governance, and long-term roadmap development- Lead and mature SDLC best practices for both internal and client teams, including requirements management, release governance, DevOps pipelines, testing frameworks, and documentation standards- Deliver fit-for-purpose Salesforce solutions tailored to complex and diverse business needs, with deep specialization in Service Cloud, Contact Center/Telephony integrations (e.g, CTI, digital channels), and customer-support process optimization- Stop gap product management for clients in transition or with staff shortages
EDUCATION
Darla Moore School of Business at the University of South Carolina
IMBA, Marketing and Operations
Bob Jones University
B.A., Interpretative Speech
Newbigin House of Studies
Laity Fellows Program
SKILLS
ABOUT GINNY FORAN
Specialist in building & managing in-house product teams to deliver tech ecosystems that are fit-to-purpose for growing companies and organizations. I\'ve overseen projects and teams building out Sales Cloud, Marketing Cloud, Experience Cloud, & Service Cloud, as well as integrations with AWS, iPaas solutions (Dell Boomi) and websites (Drupal, Craft).Strong believer in the Agile/Scrum methodology for product delivery, but also in adapting it to each team\'s strengths and resources. Fluent in English and Portuguese.
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