Kourtney Kropp

Director, Medical Supply Division @National Seating & Mobility

Albuquerque, NM, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Director, Medical Supply Division @National Seating & Mobility

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Lead the design and execution of strategic operations and sales initiatives. Drive end to end operational excellence by optimizing workflows, enhancing customer experience, and scaling sustainable revenue growth. Oversee Brightree database operations and knowledge management to ensure data integrity, billing accuracy, and process efficiency. Partner cross functionally to support P&L performance, vendor strategy, RFP processes, while playing a key role in mergers and acquisitions, including due diligence, integration, and operational alignment. Champion process initiatives that reduce bad debt, increase speed to revenue, and strengthen overall organizational effectiveness.

EDUCATION

2001 — 2004

The University of New Mexico

Business Administration, Management and Operations

SKILLS

Managed CareMedical DevicesMedicareHipaaPublic SpeakingSales ManagementHome CareOperations ManagementCross-Functional Team LeadershipSalesHealthcare ManagementAccount ManagementHospitalsTrainingNew Business DevelopmentProcess ImprovementManagementTeam BuildingSales OperationsCustomer ServiceHealthcareStrategic PlanningMarketingContract NegotiationLeadership

ABOUT KOURTNEY KROPP

National Medical Supply Director at National Seating & Mobility

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