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Kamil Msefer
Chief Product Officer (Interim) @ShiftKey
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WORK HISTORY
Chief Product Officer (Interim) @ShiftKey
Dallas, TX, US
Appointed Interim Chief Product Officer during a period of executive transition to reset product strategy, restore delivery credibility, and evolve ShiftKey’s product operating model for scale. Lead Product Management, UX Design, Data, and AI across ShiftKey’s SaaS and Marketplace platforms, partnering closely with the CEO, board, and executive team to align product decisions with business priorities, execution capacity, and long-term platform value- Focused the CPO role on enterprise-level product decision leadership, owning tradeoffs across growth, reliability, automation, and near-term EBITDA pressure-Owned product strategy and investment sequencing across Schedule X (next-gen SaaS), Schedule One (legacy SaaS), and ShiftKey’s Marketplace.Embedded AI and data into product decisioning and marketplace operations, accelerating analysis and enabling measurable operational improvements while retaining human judgment over high-risk decisions.Delivered Schedule X on time and on budget, achieving MAU and a +10 NPS improvement versus the legacy platform.Restored executive and board confidence in product leadership following multiple prior failed platform initiatives.Improved efficiency operating with ~15% less headcount, achieving record-high NPS, all-time-high fill rates, and a 40%+ reduction in provider NCNS.
EDUCATION
Massachusetts Institute of Technology
Bachelor of Science - BS, Mathematics and Computer Science
INSEAD
Master of Business Administration - MBA
Massachusetts Institute of Technology
Bachelor, Mathematics/Computer Science
INSEAD
MBA, Business Administration and Management, General
SKILLS
ABOUT KAMIL MSEFER
I lead product organizations through moments where vision alone isn’t enough — when scale, regulation, or market pressure demand both clear decision-making and disciplined execution. I work closely with CEOs, boards, and executive teams to set product direction, make hard tradeoffs, and then mobilize product, engineering, design, and data teams to deliver. My focus is on building product operating models that translate strategy into outcomes, and restoring confidence when execution has stalled.I’ve led turnarounds and growth initiatives across SaaS and marketplace businesses in healthcare and fintech, modernizing platforms, improving unit economics, and delivering complex products in high-stakes environments. Increasingly, this includes using AI and data to accelerate analysis, improve decision quality, and remove operational bottlenecks — while keeping accountability and judgment firmly human.I’m most effective in roles where the mandate is clarity, execution, and trust: aligning leadership around what matters most, and ensuring the organization can deliver it consistently.
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