Madhu Kiran Kolisetty
Project Manager @Tech Mahindra
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WORK HISTORY
Project Manager @Tech Mahindra
Hyderabad, IN
Providing Service Transition & Program Management Services to Novartis Healthcare
EDUCATION
National Institute of Business Management (NIBM) Global
Executive MBA, Operations Management and Supervision
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Bachelor of Computer Applications, Computer and Information Sciences and Applications
Osmania University
Bachelor of Laws (LL.B.), International Law and Legal Studies
ABOUT MADHU KIRAN KOLISETTY
Service Transition & IT Operations Leader with 20+ years of expertise in end-to-end IT Service Management and GCC Service Transition. Proven track record in orchestrating largescale technology transformations, specializing in IT Infrastructure, Service Desk Setup, and Data Center Operations. Expert in ITSM tool implementation (ServiceNow & Jira) and managing the full project lifecycle—from solution design and global integration to seamless operational handover. Distinguished leader in offshoring projects and End-Point Operations, with a history of managing diverse teams of 25–320+ personnel. Adept at navigating complex stakeholder environments, collaborating effectively with CEOs, CIOs, and cross-functional global delivery teams. Committed to driving operational excellence, strategic risk mitigation, and cost-effective service delivery within high-growth Global Capability Centers.
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