Kish Dill

Chief Customer Officer @Exabeam

Boulder, CO, US
EMAILS
k••••••••@exabeam.com
MOBILE NUMBERS
+17•••••••10

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WORK HISTORY

Jul 2024 — Present

Chief Customer Officer @Exabeam

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Broomfield, CO, US

In July of 2024, LogRhythm acquired Exabeam and assumed the Exabeam brand name.As the Chief Customer Officer, I am responsible for driving customer success strategies and ensuring our customer achieve maximum value from our solutions. My organization includes Services, Training and Enablement, CSM and renewals. My success is measured by increased customer retention, increasing ARR (Annual Recurring Revenue), and a healthy and growing Services P&L.

EDUCATION

N/A

Stanford University

MS, Engineering Management

N/A

University of California, Berkeley

BS, Mechanical and Nuclear Engineering

SKILLS

Product ManagementProfessional ServicesEnterprise SoftwareVoipStrategyUnified CommunicationsTelecommunicationsManaged ServicesCloud ComputingProblem SolvingIntegrationManagementTeam BuildingStrategic PlanningTeam LeadershipTelephonyStrategic PartnershipsBusiness StrategyLeadershipCall CentersSolution SellingCompetitive AnalysisForecastingContact CentersProgram ManagementBusiness DevelopmentProcess ImprovementCustomer ServiceOperations ManagementSalesVendor ManagementPublic SpeakingChange ManagementProject ManagementIvrProject PlanningBusiness PlanningOutsourcingSaasStrategy Development

ABOUT KISH DILL

Kish is a dynamic executive with a proven track record of success in leading organization in product management, customer success, services, operations, strategy, and business transformation. His career has revolved around delivering business results through an analytical data driven approach, establishing a strong meaningful vision, and building highly effective teams. As part of the Exabeam Executive Leadership Team, Kish leads the gloval Customer Success organization. Exabeam is a leader in security intelligence and analytics where they empower organizations around the globe to rapidly detect, respond to and neutralize damaging cyber threats. Prior to this, Kish held key roles as Chief Product Officer, VP of Services, and other roles in product management, business transformation, and business operations. Kish was raised in Albuquerque NM and attended college at UC Berkeley and Stanford University. Outside of work Kish is passionate about helping to improve the public education system. As part of that effort, he helped found and launch Discovery Charter School II which operates a kindergarten through 8th grade public school in the South SF Bay Area with ~500 students. Kish currently resides just outside of Boulder Colorado with his wife and two children.Specialties: Building SaaS products, driving customer adoption/value that leads to increased customer retention, improving profitability, building effective teams and organizational structures, problem solving, leadership, strategy, operations, product management, professional services, public speaking.

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