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Kiran Vanarse

Head Call Center and Customer Service @Richfeel Health & Beauty Pvt Ltd

Thane, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2019 — Present

Head Call Center and Customer Service @Richfeel Health & Beauty Pvt Ltd

Mumbai, IN

EDUCATION

2013

Ulyanovsk State University

Master of Business Administration (MBA), Project Management

2008

University

Bachelor of Commerce (BCom)

SKILLS

Performance ImprovementStrategic PlanningClient RelationsChange ManagementBpoVendor ManagementContact Center OperationsCustomer ServiceBusiness AcumenManagementSix SigmaBottom Line ImprovementProject ManagementPeople ManagementLeading Diverse TeamsInboundBusiness DevelopmentOutbound SalesProcess ManagementAnalytical SkillsCrmTeam Management

ABOUT KIRAN VANARSE

Dynamic and results-driven professional with over 17 years of extensive experience in Contact Center Management which includes BPO operations, Specialised in Inside Sales and Customer Service. Proven expertise in driving operational excellence across diverse industries including BPO, Insurance, Travel, Hospitality, E-commerce (Retail & jewellery) and Healthcare & Beauty with a strong track record in revenue generation and customer retention. Strategic thinker with an entrepreneurial mindset, blending leadership, technical acumen, and business insight to streamline business processes and enhance performance.

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