Kianna Wilder
Advisory Client Engineering Designer @IBM
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WORK HISTORY
Advisory Client Engineering Designer @IBM
Led cross-functional workshops with engineers, product managers, and business leaders to align on communication and workflow modernization strategies, ensuring usability and stakeholder buy-in.Designed end-to-end SaaS experiences in Figma, building scalable component libraries and design system assets aligned with IBM’s Carbon Design System and atomic design principles to support consistency across desktop and mobile platforms.Developed collaborative user journeys for Watsonx Code Assistant for Z, accelerating developer efficiency by 10–30% and driving a $4.2M technology win.Created responsive dashboards for ESG reporting, reducing processing errors by 60% and enabling cross-team collaboration and compliance with auditable data entry.Integrated WCAG AA accessibility best practices into healthcare and enterprise tools, improving inclusivity and usability for global, diverse user groups.Defined future-state ecosystems for automation and AI-powered workflows, ensuring scalable adoption across large enterprise teams and reducing reliance on technical support.Synthesized user research, competitive analysis, and stakeholder goals into interactive design documentation, enabling faster iteration cycles and alignment across distributed teams.
EDUCATION
Northwestern University
Master of Science - MS, Information Design and Strategy
North Carolina Agricultural and Technical State University
Bachelor of Science - BS, Management Information Systems, General
ABOUT KIANNA WILDER
I design experiences that make complex workflows and platforms feel intuitive, inclusive, and impactful. At IBM Client Engineering, I work at the intersection of design, strategy, and technology, partnering with engineers, sellers, and business leaders to modernize enterprise workflows and drive innovation.Whether I’m leading alignment workshops, translating research and constraints into scalable product decisions, or crafting AI-powered user journeys, my focus is on solutions that are not only functional, but meaningful. My work has helped accelerate developer efficiency, reduce ESG reporting errors, and contribute to multimillion-dollar client wins—all by keeping users at the center of decision-making.
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