Khalid Ftis
Salesforce Marketing & Crm Techno-functional Consultant @VO2 GROUP
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WORK HISTORY
Salesforce Marketing & Crm Techno-functional Consultant @VO2 GROUP
Paris, FR
1 - Salesforce CRM Implementation and Configuration- Animate discovery and design workshops to client requirements and business processes - Successfully implement and configure Salesforce CRM according to client requirements, ensuring optimal system performance and usability- Customize Salesforce objects, fields, page layouts, and workflows to align with business processes and improve user productivity- Conduct user training sessions to ensure smooth adoption and utilization of Salesforce CRM.2 - CRM Data Management and Migration- Perform data analysis and data cleansing activities to ensure data accuracy and integrity within Salesforce CRM- Develop data migration strategies and execute data migration activities from other systems to Salesforce CRM- Design and implement data import/export processes to facilitate seamless data exchange with external systems.3 : Salesforce CRM Customization and Automation - Build custom reports and dashboards to provide stakeholders with actionable insights and analytics- Build Flows to automate processes and meet business requirements4 - Salesforce Marketing Cloud Configuration and Automation- Animate discovery and design workshops to client requirements and business processes- Configure and optimize Salesforce Marketing Cloud functionalities, including Journey Builder, Email Studio, Automation Studio to meet client\'s business requirements- Design & Implement Marketing Cloud Data Model - Configure Marketing Cloud Connect to setup the connection between CRM and SFMC, and map data fields between Salesforce CRM and Marketing Cloud to ensure data consistency- Use AMPSript and SSJS to develop Personalized content, and to modify some field and records on SF CRM or run automated scripts on SFMC- Monitor and analyze campaign performance with SFMC\'s reporting and analytics capabilities.
EDUCATION
Université Sultan Moulay Slimane
Bachelor's degree
Lycee Al-Khawarizmy
Bac
EMLV - École de Management Léonard de Vinci
Master's degree
Université Paris Nanterre
Master's degree
EST SAFI
Technical university degree
ESCA Ecole de Management
Master's degree
ABOUT KHALID FTIS
My learning journey has been very interesting, a journey that led me to experience a lot of economy related fields like accountancy, human resources, commerce and now marketing. Alongside my passion of graphic design which allowed me to have a unique marketing point of view.
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