Cécile Costomiris
IT & Salesforce Project Team Manager @VO2 GROUP
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WORK HISTORY
IT & Salesforce Project Team Manager @VO2 GROUP
Montréal, CA
Context: Salesforce Project Manager for Sales Cloud, Service Cloud, and Marketing Cloud projects.Clients: Luxury brand, Non-profit organization, Public organization, Real estate, Recruitment.(Quebec and French companies)- Multi-project management: Leading projects from kickoff, conducting weekly follow-ups with clients, and overseeing the entire process until final delivery- Test session planning and management: Organizing, coordinating, and overseeing test sessions during project deployments- Bi-directional data synchronization implementation: Managing client follow-up and conducting final testing for custom tool integration- Training delivery to Key Users: Designing and facilitating virtual training sessions for Key Users- Resource allocation management: Monitoring and optimizing weekly resource planning across projects- Middle management of a 6-person team: Responsible for onboarding, conducting monthly and annual performance reviews, and overseeing other related HR tasks.
EDUCATION
Social Builder
Administration Base de Données Salesforce
EFAP - École des nouveaux métiers de la communication
MBA Communication & management d'événements, Communication événementielle
SKILLS
ABOUT CÉCILE COSTOMIRIS
Driven by a strong passion for customer engagement, I am eager to channel my energy into ambitious, high-impact projects. As a multi-certified Salesforce professional, I leverage my expertise to consistently deliver successful and meaningful outcomes.https://trailblazer.me/id/ccostomiris
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