Kevin Dykstra

Partner @IBM

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 1984 — Present

Partner @IBM

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CA

There is absolutely no limit to what you can do or what you can accomplish within a large global innovative company like IBM. I\'ve worked in Finance, Account Management, Sales, Technical roles, Management and Project Management across our Sales, Strategic Outsourcing organization, Application Services and now our IBM Consulting organization. Yes. I\'ve done it all. and still excited every day that I get to re-invent myself over and over again:)Currently leading another \"A\" team at IBM tasked with the responsibility for re-implementing more than 450 Contact Centres and concurrent agents across the 43 departments supported by Shared Services Canada to a highly secure (Protected B), highly available across 2 active/active data centres), feature rich requirements) modern innovative cloud based Hosted Contact Centre platform. A very complex transformational project that will positively impact \"all\" Canadians and how they will be serviced by the Federal government in the future.

EDUCATION

2000 — 2014

Concordia University

Bachelor of Fine Arts (BFA), Painting and Drawing

1980 — 1984

Trent University

Bachelor of Business Administration (BBA), Commerce and Economics

SKILLS

Business ProcessIT StrategyBusiness Process ImprovementLeadershipManagementIT Service ManagementBusiness IntelligenceSolution ArchitectureEnterprise SoftwareIntegrationBusiness AnalysisBusiness TransformationStrategyProgram ManagementOutsourcingCloud Computing

ABOUT KEVIN DYKSTRA

Dynamic Delivery Partner in IBM Consulting with 35+ years of extensive IT experience currently helping clients digitally transform their businesses by migrating. modernizing and running their transformed portfolio of applications and services on the cloud. Skillfully manages large projects and teams. Conscientious, personable, energetic self-starter that thrives on change with a positive attitude that is infectious. Calm, patient and resourceful in times of crisis and stress always looking for a way forward that brings value to his clients.

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Kevin Dykstra — Partner at IBM in Ottawa, ON, CA | Unifers