Kevin Taylor
Director of Contact Center Operations @Kobie
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WORK HISTORY
Director of Contact Center Operations @Kobie
St Petersburg, FL, US
EDUCATION
University of South Florida
Bachelor of Arts (BA), Communication, General
Saint Leo University
Master of Business Administration (M.B.A.), Business Administration and Management, General
ABOUT KEVIN TAYLOR
Multifaceted customer experience leader with expertise in leading organizations to improved performance and customer satisfaction through cost reduction efficiencies and revenue producing measures. Provides oversight to complex business environments in the Marketing, Manufacturing, IT and Healthcare marketplace, while energizing teams through empowerment and professional development. Accelerates sales growth by developing and fostering high leverage client relationships at Fortune 100 organizations. Expertise In:Customer Experience | Sales Operations | Contact Center Management | Project ManagementSAP Workforce Management
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