Kevin Skead

Senior Service Delivery Manager @Datacom

Tauranga, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Service Delivery Manager @Datacom

EDUCATION

N/A

University of Stellenbosch

Advanced Diploma (NFQ Level 6), Management Development Programme

SKILLS

Customer Relationship Management (Crm)Service DeliveryBusiness AnalysisStrategyIT OutsourcingSolution ArchitectureIT OperationsManaged ServicesData CenterIntegrationContract ManagementPre-SalesTelecommunicationsKey Account ManagementIT Service ManagementChange ManagementManagementItilIT ManagementProject ManagementClient ServicesDisaster RecoveryCloud ComputingPartner Management

ABOUT KEVIN SKEAD

I am a professional Service Manager with 18 years’ experience in bridging the gap between business and technology. My experience includes, but is not limited to, the end-to-end management of complex infrastructure environments, running of large operational teams in both corporate and managed services arenas, building key relationships, and ensuring strong adherence to ITIL principles.I am a strategic thinker and a tenacious delivery agent who has a passion to work with people and deliver timeous, quality results. Having worked extensively in the ICT and Telecommunications space, I am stimulated by the challenges and pace of a highly technical, innovative environment. An astute communicator, I have the ability to operate interdependently and deliver in small, large, complex, dynamic, and ambiguous settings. As an influential and pragmatic operational leader, I consistently ensure that the highest quality services are delivered with strategic alignment, adding real commercial value to the business I serve.

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Kevin Skead — Senior Service Delivery Manager at Datacom in Tauranga, NZ | Unifers