Kevin Alphonse Christy
Operations Analyst @IDP Education Ltd
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WORK HISTORY
Operations Analyst @IDP Education Ltd
Gurugram, IN
Overseeing global IELTS marking operations across 52 countries, ensuring accuracy, consistency, and adherence to international standards.• Managed invoicing operations and conducted detailed audits of marker invoices, identifying discrepancies, and ensuring 100% financial accuracy.• Managing the end-to-end operations of CM-HUB, focusing on process optimization and cross-functional collaboration.• Driving operational excellence by developing and implementing strategies and procedures that enhance efficiency and maximize profitability.• Leveraging Amazon Workspaces for advanced data analytics, workforce optimization, and streamlined database management.• Interpreting complex datasets to generate actionable insights, enabling informed decision-making through comprehensive reporting, and reducing operational risks by 20%.• Leading the development of long-term strategic plans to align with and achieve overarching organizational objectives.• Led and supported 130 markers by conducting structured performance evaluations and delivering personalized feedback to drive continuous improvement.
EDUCATION
Delhi University
Bachelor of Arts - BA, General
Wynberg Allen School
ISC, Business/Commerce, General
ABOUT KEVIN ALPHONSE CHRISTY
Dynamic Operations Executive with a proven track record at IDP Education Ltd. Expert in…
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