Keith S.
Servicenow Project Manager @Bart & Associates, Inc.
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WORK HISTORY
Servicenow Project Manager @Bart & Associates, Inc.
Washington, DC, US
EDUCATION
Georgia Institute of Technology
Bachelor, Industrial and Systems Engineering
SKILLS
ABOUT KEITH S.
As a Senior Program Manager at GovCIO, I manage the Operations, Engineering and Enhancement Support Services (OEESS) Program for the Government Accountability Office (GAO). This $130 million prime contract provides GAO with managed services for O&M, 24x7 service desk and IT support, and asset management services, along with engineering technology enhancements, web publishing, and additional IT services.With over 20 years of experience in program and project management, I excel at leading cross-functional teams and coordinating multiple projects simultaneously. I have extensive software development and operations and maintenance support experience, and I am certified as a Project Management Professional (PMP) and a Certified Scrum Master (CSM). I am solutions-oriented and have a proven track record of delivering systems solutions that support the business objectives of my clients. I am passionate about improving the efficiency, effectiveness, and quality of IT services and enhancing the user experience.
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