Kenroy Harris

Assistant Manager, Channel Development @Wiley

Orlando, FL, US

Assist in managing day-to-day operations of Channel Development Team in growing and expanding our Authorized Associate Network and Certified Practitioners through B2B and B2C channels.• Maintain the integrity of the existing relationships with the Authorized Associate Network• Manage Sales Reporting, key performance indicators (KPI), pipeline management, and forecasting for business growth• Oversee sales forecasting to drive performance-based culture and reach targeted sales objectives.• Identified opportunities to improve processes related to customer onboarding, sales forecasting, and account management.• Provide input and execute on new communication, marketing strategies, and business initiatives• Lead and direct new team member onboarding, on-going sales support, sales coaching, and CRM platform training (Salesforce)• Collaborated with cross-functional teams to deliver tailored solutions for clients.• Negotiated contract terms and conditions to achieve mutually beneficial agreements.• Ensured compliance with company policies regarding procurement activities.• Identified areas for efficiency improvements in the procurement process.

University of Central Florida

Bachelor's degree, Biomedical Sciences, Pre-Med

Providence School

High School Diploma