Kenia Joseline Cevallos
Business Intelligence Consultant @IQVIA
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WORK HISTORY
Business Intelligence Consultant @IQVIA
AI Assistant (NLP): Co-developed an AI Assistant integrating 39 sources across 34 countries. Leveraged SQL for data validation to deliver reliable, real-time strategic insights via Natural Language Processing- Next Best Action (NBA) Engine: Collaborated on a 3-market rollout of a predictive engine. Developed Power BI dashboards to track KPI lift and product performance, directly optimizing field representative workflows- International Product Launch: Drove strategic analytics for a 3-country launch. Utilized SQL and Excel for in-depth analysis to align GTM execution and ensure reporting consistency across diverse regulatory landscapes- Global Performance Intelligence: Partnered on a performance tracking deployment across 11 markets. Implemented continuous monitoring and validation checks to ensure high data integrity for executive investment decisions- Executive Talent Analytics App: Co-designed a custom talent-mapping application for leadership. Translated complex datasets into actionable Power BI reports, reducing staffing lead times and identifying strategic upskilling gaps.
EDUCATION
MIP Politecnico di Milano
Master's degree, Business Analytics and Big Data
Syracuse University
Bachelor’s Degree, International Relations
MIP Politecnico di Milano
Master's degree, Business Analytics and Big Data Management
CUNY School of Professional Studies
Bachelor’s Degree, Information Systems
SKILLS
ABOUT KENIA JOSELINE CEVALLOS
I’m a Business Analyst at heart, focused on how AI and CRM tools can solve real-world operational problems. I specialize in being the \"translator\" between executive vision and technical execution.I’ve spent the last few years working on global-scale projects like co-developing an AI Assistant for 34 countries and architecting Salesforce workflows that automate the customer journey. My approach is simple: I start with the business \"why,\" document the requirements, and then use tools like SQL, Power BI, and Salesforce to make sure the functional solution actually delivers.Where I add value:Business-to-Technical Translation: I’m experienced in gathering requirements from global stakeholders and turning them into clear technical roadmaps and user stories.Data-Driven Insights: I don’t just build dashboards; I use SQL and Power BI to analyze product performance and find areas for process improvement.Functional Excellence: Whether it’s configuring Salesforce or validating AI data sources, I ensure the system is high-quality, reliable, and easy for the end-user to adopt.I’m currently looking to connect with teams focused on AI Strategy and Business Transformation. If you\'re looking for someone to help bridge the gap between your data and your strategy, let\'s chat.
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