Ken Thompson

Service Delivery Executive @Presidio

Columbus, OH, US
EMAILS
k••••••••@presidio.com
MOBILE NUMBERS
+14•••••••00

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WORK HISTORY

May 2018 — Present

Service Delivery Executive @Presidio

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Dublin, OH, US

Provide highly certified technical management services responsible for building a long-term strategic architecture roadmap aligned to the customers enterprise and security architectures framework and optimizes all systems and services.Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Cloud and Security solutions enable our almost middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.

SKILLS

Business Process ImprovementMacData CenterManagementTeam BuildingMicrosoft OfficeOperations ManagementIncident ManagementBusiness Process Re-EngineeringOffice 365Program ManagementCall CentersWindows 10Windows 8.1Team LeadershipDisaster RecoveryInformation TechnologyIntegrationNetworkingSoftware ImplementationIosIT ManagementWindows 7Process ImprovementProject ManagementVendor ManagementIT StrategyServersCrmItilIT Service ManagementBusiness AnalysisApple SoftwareTroubleshootingAndroidProblem ManagementLeadership

ABOUT KEN THOMPSON

CUSTOMER DRIVEN IT OPERATIONS LEADER Exceed Key Performance Indicators | Improve…

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