Wafa Umwere
Managed Services Operations @Presidio
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WORK HISTORY
Managed Services Operations @Presidio
Irving, TX, US
EDUCATION
University of Rwanda
Bachelor's degree, Computer Science
ABOUT WAFA UMWERE
I’m an IT professional with several years of experience in enterprise technology environments, specializing in network infrastructure, troubleshooting, and systems support. My background includes working in large corporate settings where reliability, security, and performance are critical to business operations.Most recently, I worked at Xerox, where I supported network operations and collaborated with cross-functional teams to maintain and optimize enterprise systems.I recently transitioned into a Network Engineer role at Presidio, where I continue to expand my expertise in network design, implementation, and security. My core skills include:Network troubleshooting and root-cause analysisRouting & switching (Cisco environments)TCP/IP, VLANs, VPNs, and firewall configurationsNetwork monitoring and performance optimizationInfrastructure deployment and documentationI take pride in being adaptable, detail-oriented, and proactive in solving problems. I’m always looking for opportunities to strengthen my technical knowledge and contribute to building secure, scalable, and resilient network environments.
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