Kendra F Jackson
Learning Facilitator @Oracle
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WORK HISTORY
Learning Facilitator @Oracle
US
Instruct, and Facilitate Oracle Health solutions to new and current clients. Update and modify participating guides based on client organizational roles and responsibilities. Coach, engage, and provide answers to clients during go-live. Report technical issues end users have with the EHR to the consultants who can improve the problem with the production build.
EDUCATION
Howard University
American History (United States)
Rice University
Master of Business Administration - MBA, Business Administration and Management, General
Stony Brook University Graduate School
Master of Science - MS, Human Resources Management/Personnel Administration, General, 3.5
The George Washington University- Milken Institute School of Public Health
Master's degree, Health/Health Care Administration/Management, 3.65
State University of New York College at Old Westbury
Bachelor of Arts - BA, American/United States Studies/Civilization, 3.4
ABOUT KENDRA F JACKSON
With over six years of experience in healthcare-related roles and a Master\'s degree in Health Care Administration, I am a Learning Facilitator at Oracle, where I instruct, train, and facilitate Oracle Health solutions to new and current clients. I have a strong background in purchasing, payroll, budgeting, and program support in the healthcare sector, and I am currently pursuing an MBA at Rice Business School. As a Learning Facilitator, I am a solution-based thinker who can identify training needs, develop and implement new instructional programs, and modify participating guides based on client organizational roles and responsibilities. I also coach, engage, and provide answers to clients during go-live and report technical issues to the consultants who can improve the production build. I am passionate about delivering high-quality training and customer service and contributing to the success of Oracle and its clients.
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