Kelly Stahl
Brand Associate @Old Navy
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WORK HISTORY
Brand Associate @Old Navy
Washington, PA, US
Provide excellent customer service by engaging with shoppers, assisting with merchandise, and answering inquiries accurately and promptly.Support daily operations across sales floor, fitting rooms, checkout, and back-of-house processes.Drive customer acquisition by promoting store credit cards and explaining reward program benefits.Promote brand loyalty and leverage omni-channel tools to create a seamless customer experience.Collaborate with team members to maintain a premium, customer-focused store environment.Process site-to-store deliveries and fulfill Buy Online, Pick Up In Store (BOPIS) orders.Support shipment processing, including unpacking, organizing, and merchandising new product.Reticket and apply RFID tags to in-store returns to ensure accurate inventory control.
ABOUT KELLY STAHL
With over 20 years of experience in the financial services sector, including recent leadership as Assistant Vice President at PNC, I have strengthened enterprise control testing and risk management frameworks. I specialize in fostering compliance and operational integrity by collaborating with cross functional teams to design and implement robust strategies that ensure adherence to organizational standards. Skilled in control testing, risk analysis, compliance oversight and program management, I have consistently enabled organizations to meet evolving demands while driving process improvements.
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