Kelly Garverick
President of Agency Distribution and Operations @Farmers Insurance
Signup · Get unlimited contacts
WORK HISTORY
President of Agency Distribution and Operations @Farmers Insurance
Responsible for hiring, developing, and holding accountable a high-performance successful team of agencies.Create and implement strategic plans to meet set company and revenue goals, consistently exceeding targets, achieved growthin Auto, Fire Commercial, Life and Financial Products. Increased all lines premium from $24 million to $61 million.Field Underwriting for Commercial and Workers Compensation at policy issuance and renewal. Working with the ProductManagement team in defining and implementing underwriting processes, processed and guidelines relevant to industry practices,trends and regulatory guidelines.Kraft Lake Brokerage- Brokered sales of products not in Farmers Insurance Group portfolio or appetite.Partner with varies levels of management and key stakeholders in developing and implementing training programs, marketingand promotional initiatives that enhance business growth and policyholder retention.Evaluation of developed and implemented training programs utilizing the Kirkpatrick and Phillips ROI Models.Enhanced operations by creating operations manuals, training programs, and job descriptions. Facilitate leadership, coaching, andtraining activities for agents and staff to enhance their sales and customer service skills. Conduct regular performance reviews, establish clear objectives, and provide constructive feedback to team members.Responsible for compliance within company policies, auditing, industry regulations, and ethical standards.Quickly and effectively attended to and resolved customer issues and complaints, thereby maintaining consistently high customersatisfaction levels.communication, collaboration, and strategic engagement between entities.Accountable for overseeing multi-channel distribution, including collaboration with both field agents and direct agents.
EDUCATION
Cleveland State University
Bachelor of Business Administration - BBA
Mentor High School
Cleveland State University
SKILLS
ABOUT KELLY GARVERICK
As a District Manager at Farmers Insurance for over 13 years, I have been dedicated to matching talent with opportunities in the insurance industry. I have a Bachelor of Business Administration degree from Cleveland State University and a strong background in insurance, life insurance, and commercial insurance.My mission is to help aspiring and experienced agents grow their own businesses, provide quality service to customers, and achieve their financial goals. I work with a team of professionals who share my passion and vision for excellence, innovation, and customer satisfaction. Together, we have increased our district\'s revenue, retention, and market share, thanks to our collaborative and supportive culture.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.