Eric S.
Online User Experience Manager @Farmers Insurance
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WORK HISTORY
Online User Experience Manager @Farmers Insurance
Leads user-centric innovation and advance overall UX across platforms and services. Leads effort on creating and enhancing UX design for Farmers digital related experiences. Works on UX strategy working hands-on on projects and leading them. Connects strategy & research, Spearhead new Product Design and conceptualization partnering with product management on new solutions to take to market. Manages delivery of the detail design, ready for engineering, including research validation of the UX for Farmers Digital. Supervises creative and works with engineering dev teams to deliver compelling designs. Participates in all aspects of the product life-cycle from creation to implementation. Serves as customer experience expert providing hands on support to projects and day-to-day management support and mentoring to UX team members. Defines and instills UX best practices in UI design fostering the development and maintenance of UI standards and interaction guidelines for the business. Works cross functionally with various senior level business partners, product managers, etc to assist in the product/user/functional requirements.
EDUCATION
University of California, Berkeley
Cognitive Sciences, Computational Modeling
ABOUT ERIC S.
Human Factors evangelizer with experience working on converging client, server, web, and mobile products. Direct international experience working with cross organizational offshore groups. Introduces innovative products, procedures, and optimizations that have a positive impacts on the company.Specialties: Needs analysis, User Interface Design, Information Architecture, Storyboarding, Prototyping, Usability Testing, Presenting concepts to managers and executives, Product Requirements Documentation, Heuristics, Design Templates/Wire frames, Card Sorting, Social Networks, Site Mapping, Mental Models, Style Guides, Color Theory, Web Accessibility
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