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Kelly Fletcher
Manager, Business Development & Compliance @Elevate Health Australia
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WORK HISTORY
Manager, Business Development & Compliance @Elevate Health Australia
Mile End, AU
EDUCATION
TAFE SA
Diploma
Australian Institute of Management
BSB42015 Certificate IV in Leadership and Management
ABOUT KELLY FLETCHER
As an Senior Leader in Business Development and Compliance, I bring over 15 years of experience driving quality, risk, and regulatory excellence across the NDIS, Aged Care, DVA, and Employment Services sectors. My expertise spans ISO standards, clinical governance, and safeguarding frameworks, with a strong track record in achieving full compliance through external audits and accreditation processes. I’ve served as a strategic advisor to Boards and Executive teams, offering insights on risk, policy, and navigating regulatory change. What sets me apart is my ability to align quality systems with business growth—leveraging compliance not just as a requirement, but as a foundation for innovation, reputation, and market expansion. I\'m experienced in identifying growth opportunities, building partnerships, and leading service improvement initiatives that translate into measurable impact. I\'m also passionate about empowering teams through training, embedding robust complaint and incident management systems, and fostering a culture of continuous improvement. At the heart of my work is a commitment to delivering high-quality, person-centred services that create lasting outcomes for clients and communities.
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