Kelly Carney
National Grid @IBM
Boston, MA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
National Grid @IBM
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SKILLS
Contact CentersCustomer ServiceProgram ManagementOperations ManagementCross-Functional Team LeadershipBusiness AnalysisCustomer ExperienceQuality AssuranceManagementBusiness Process ImprovementTrainingBusiness Performance ManagementChange ManagementAnalysisProcess ImprovementCustomer Service TrainingProject PlanningAccount ManagementVendor ManagementStrategic PlanningCall Centers
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