Keith Schengili-Roberts
Senior Staff Content Engineer @Teradata
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WORK HISTORY
Senior Staff Content Engineer @Teradata
Acting as the Content Development system’s administrator, developer, and innovator, bridging the gap between the Technical Writing staff and IT to provide seamless structured authoring, management, and publishing experience. Work extensively with the Technical Writers to ensure the smooth flow of their work within the system.
EDUCATION
Queen's University
Bachelors, Psychology
Queen's University
Bachelors (Hons), English
Queen's University
MPA, Masters of Public Administration
SKILLS
ABOUT KEITH SCHENGILI-ROBERTS
Long-time (10+ years), expert practitioner of Information Architecture• 5+ years managerial experience with international teams• Have worked as an Information Architect for Enterprise Content (ECMS), Website (WCMS) and Component Content Management System (CCMS) deployments• Recognized as a 2017 MindTouch Top 200 Content Experience Strategist • Led development teams in crafting the UX and functionality of applications and websites• Award-winning lecturer on Information Architecture at the University of Toronto’s iSchool (Faculty of Information)• Skilled user researcher/analyst, able to adapt quickly to understanding a client’s needs and recommend strategies based on experience and an understanding of IA Best Practices• Performed heuristic evaluations of accessibility issues for clients• Created Information Models for clients designed to optimize processes, governance and delivery of content/data• Have crafted taxonomy strategies and optimized the “putability” of content by CMS users with metadata• Have presented at international conferences speaking about Information Architecture Best Practices• Design interaction models, personas, scenarios and wireframes to support the deployment of effective user-centric IA strategies• Highly experienced interviewing stakeholders, understanding business needs and using Lean Management techniques to improve processes/interfaces• Delivered Return on Investment (ROI) analyses to clients at the executive level• Considerable work on Responsive Web Design/mobile GUI design with a user-centric focus• Widely acknowledged expert in DITA XML, and run the popular industry DITAWriter.com website• Delivered training/workshops around the world (India, China, Germany, U.K.) and producing supporting user guides• Actively advised and mentored Information Architects, Technical Writers, Content Developers and Web Teams• Helped create web and publishing style guides, and crafting documentation processes
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