Keith Reynolds
Senior Project Manager @Elite Technology
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WORK HISTORY
Senior Project Manager @Elite Technology
Led the planning and execution of Enterprise-Level Cloud software implementations, including managing sales support, product review, budgeting, resource allocation, and project alignment with best practices within the Professional Services model.• Initiated proof-of-concept projects, reducing project timelines from 9 months to 5 months by creating scalable project plans and establishing best practices for department-wide adoption.• Collaborated with cross-functional teams, including marketing, pre-sales, and internal leaders, to ensure a seamless delivery model and high client satisfaction.• Delivered projects on time and within scope by utilizing both Waterfall and Agile Project Management methodologies.• Served as the primary escalation point for client conflicts, driving resolution at Executive Steering Committee meetings.• Presented project performance metrics and cost analysis using tools like Microsoft Project, Jira, Salesforce, Planview and Kintana
EDUCATION
Northeastern University - Graduate School of Business Administration
MBA
Hartwick College
BA
ABOUT KEITH REYNOLDS
Senior Program Manager with 20+ years delivering enterprise SaaS, ERP, financial systems,…
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