Kees Z.
Product Owner @Tech Mahindra
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WORK HISTORY
Product Owner @Tech Mahindra
Munich, DE
Part of the team delivering Roche’s leading Label Management solution.Product Vision & Roadmap: Own and prioritize a customer delivery product backlog; align roadmap with business and compliance goals. • Agile & SAFe Execution: Act as Product Owner in Agile teams; drive backlog grooming, sprint planning, and PI ceremonies in line with SAFe. • EPIC Reporting & Risk Management: Maintain and report on EPIC data; identify delivery risks and define mitigation strategies. • Stakeholder Management: Liaise between business and technical teams, driving cross-functional collaboration with internal and external partners. • Governance & Compliance: Ensure validation and deployment activities meet regulatory and CLM standards; manage release readiness. • Continuous Improvement & Mentoring: Promote data-driven decisions, structured communication, and retrospectives; mentor team members to foster Agile maturity and product mindset.• Tower Lead – Solution Lifecycle Managers (SLMs)In addition to my core role, I act as Tower Lead for Solution Lifecycle Managers, providing day-to-day people leadership and operational oversight across the SLM function.Key responsibilities and impact: • Provide functional leadership and supervision for Solution Lifecycle Managers within the tower • Approve absences and timesheets, ensuring compliance with internal policies and delivery continuity • Mentor and coach SLMs, supporting professional development, onboarding, and performance improvement • Act as first escalation point for customer and stakeholder issues related to SLM activities • Support issue resolution and service recovery, working closely with customers, Product, Platform, and Operations teams • Contribute to capacity planning, workload balancing, and risk mitigation within the SLM team
EDUCATION
Escola Estadual Isaltino de Mello
Secondary School
Eden College
Fetac 5, Business and Communication
CEAP - Centro Educacional Assistencial Profissionalizante
Technical, Telematics
Universidade Ibirapuera
Bachelor, Information Systems
ABOUT KEES Z.
With a robust background in IT consulting, Technical support and Product Management my career is marked by empowering teams to excel in troubleshooting, problem resolution and project delivery.The drive to mentor and improve processes is at the core of my professional ethos.
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