Keerthana Laxmipathi
Administrator @Wipro
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WORK HISTORY
Administrator @Wipro
Bengaluru, IN
EDUCATION
SJM Institute of Technology (SJMIT)
Bachelor of Engineering - BE, Computer Science
Jain (Deemed-to-be University)
Master of Business Administration - MBA, Data Science and Analytics
Kendriya Vidyalaya (KV)
Higher Secondary School - 12th, PCMC
Kendriya Vidyalaya (KV)
High School - 10th
ABOUT KEERTHANA LAXMIPATHI
Proficient in Windows/Active Directory, ServiceNow ticketing, remote desktop tools. Strong. Skilled in incident management, ticket triage and resolution using platforms like ServiceNow. Troubleshooting with Banking applications. Strong focus on customer service, SLA adherence, and maintaining operational stability for mission critical systems. Recognized for quick problem solving, clear communications and delivering seamless support to global teams.Currently pursuing an MBA in Data Science & Analytics, applying statistical modeling, data extraction and predictive analytics to improve my efficiency.
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