Kayla Binder
SVP, Global Shared Services @Thunder
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WORK HISTORY
SVP, Global Shared Services @Thunder
Missoula, MT, US
Own the enterprise shared services strategy, enhancing global delivery and operational governance. • Design scalable delivery models to support revenue growth and client outcomes. • Partner with executive leadership to align go-to-market strategies with workforce planning. • Provide executive-level visibility into delivery health and operational risk through disciplined metrics.
EDUCATION
Central Washington University
Bachelor of Education - BEd, Education
ABOUT KAYLA BINDER
Enterprise operations leader with deep experience building and scaling global delivery organizations in high-growth, services-driven environments. Known for translating business strategy into operating models that drive predictable execution, margin discipline, and sustainable growth.As SVP of Shared Services at Thunder, accountable for global delivery operations, resource strategy, enablement, and governance. Partners closely with executive leadership across Sales, Finance, Talent, and Delivery to align go-to-market strategy with workforce planning, delivery readiness, and operational performance.Recognized for bringing clarity to complexity, designing scalable systems, strengthening operational discipline, and enabling leaders with data-driven insights. Combines a systems-oriented mindset with strong people leadership to build resilient teams, improve client outcomes, and support long-term growth.
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