Kavya Kolluri

Sr Atlassian Jira Administrator @Wipro

IN

Providing tools administration support for Jira, Confluence, and Bitbucket in Cloud and Data Center environments• Creation of Jira projects and Confluence spaces• Installed and migrated Jira and Confluence from lower versions to newer versions• Implementation of workflows, screens, custom variables, validators, conditions, and post functions• Very good exposure in Agile project implementation including Sprints, Epics, and Stories• Provided end-to-end training to business users and end users• Configured Mail, Crowd, and AD/LDAP with Jira and Confluence• Administration and management of Atlassian tool suite including installation, deployment, configuration, migration, upgrades, and patching• Implemented SSL and Single Sign-On (SSO) with SAML• Integrated Jira, Confluence, and Bitbucket with AD/LDAP• Prepared REST API calls• Evaluated and managed Atlassian add-ons to meet business needs• Worked on Jira Service Management including request types, SLAs, and automation rules• Supported DC to DC migrations and provided post-migration hyper-care support• Handled L1, L2, and L3 support tickets and troubleshooting user issues• Worked on GxP qualification process and documentation• Coordinated with stakeholders and vendors for production and sub-production issues

MVSR Engineering College

Bachelor of Engineering - BE, Mechanical Engineering