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Kavita Pancholi
Sales Coordinator @Clear Edge Filtration
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WORK HISTORY
Sales Coordinator @Clear Edge Filtration
Jaipur, IN
Manage end-to-end SAP-based Order-to-Cash (O2C) operaons across APAC and India markets, including quotations, order processing, pricing coordination, delivery tracking, invoicing support, dispatch coordination, and customer communication.Handle complex quotation management processes, including SAP quote creation, costing validation, margin analysis, pricing approvals, BOM coordination, and customer portal submissions.Work closely with Planning and Sales teams to analyse product costs, lead times, margins, and commercial feasibility before finalising the customer quotation on pricing decisions.Monitor operational bottlenecks, follow up on delayed costing approvals, material availability, ETA confirmations, and delivery commitments to minimise business delays and improve customer service responsiveness.Manage logistics and dispatch coordination activities, including transporter communication, shipment tracking, vehicle arrangement, dispatch documentation, e-way bill preparation, invoice dispatch sets, and delivery issue resolution.Drive daily customer communication for delivery updates, payment follow-ups, complaint coordination, dispatch confirmations, and commercial issue handling across the domestic and export customers.Prepare and maintain operaonal dashboards, weekly/monthly reports, dispatch trackers, and pricing comparison sheets, open quote analysis, CRD updates, freight tracking reports, and KPI monitoring reports using SAP, Excel, Power Query, and Power BI.Lead operational coordination meetings, including Open Quotes discussions, PPM meetings, Funnel meetings, and Open Issue review meengs with cross-functional stakeholders and leadership teams.Improved sales support efficiency by 25% through reporting optimisation operations, workflow coordinationimprovements, and proactive operational follow-ups.Support leadership decision-making through operational analytics, business reporting, pricing analysis, and commercial insights.
EDUCATION
Biyani Girls College, Jaipur
Bachelor of Business Administration - BBA, Business Administration and Management, General
Biyani Girls College, Jaipur
Master of Business Administration - MBA, Finance, Marketing
Tagore Public School, Jaipur
Intermediate (RBSE), Commerce
ABOUT KAVITA PANCHOLI
Results-driven Sales Coordinator with 8+ years of experience managing SAP-based order-to-cash operations, quotation management, pricing coordination, customer communication, logistics coordination, operational reporting, and supply chain support across APAC and India markets. Experienced in SAP ERP processes, Salesforce CRM, and Excel, for business reporting, KPI tracking, pricing analysis, operational coordination, and commercial process management. Proven expertise in quotation handling, delivery coordination, logistics management, crossfunctional stakeholder collaboration, process optimisation, operational reporting, and customer operations support. Skilled in managing complex operational workflows and transforming business data into actionable operational insights.
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