Simran Kaur

Senior Information Technology Security Consultant @IBM

Markham, ON, CA

Implement and manage secure deployment of endpoint, network, and web security solutions for clients.• Obtain and maintain Level 2 Secret Clearance, providing Cyber Security services for Canadian government clients.• Conduct regular audits of client networks to ensure adherence to industry standards and compliance regulations.• Translate client requests into actionable policies and deploy them to managed systems, minimizing outages.• Design and implement secure cloud environments for clients transitioning from traditional data center infrastructures.• Develop automated tools to improve incident response times, threat detection, analysis, and remediation processes.• Oversee capacity assessments and problem resolutions, addressing urgent client scenarios promptly and effectively.• Lead troubleshooting sessions to identify and resolve issues, ensuring adherence to client SLAs.• Create and maintain technical documentation, including SOPs, Playbooks, and Runbooks for operational consistency.Key Accomplishments:o Reduced security incidents by 30% through comprehensive policy implementation, extensive employee training programs.o Improved security incident response times by 40% with the development and deployment of automated detection tools.

Algonquin College of Applied Arts and Technology

Bachelor of Technology (B.Tech.), Computer Technology/Computer Systems Technology

Algonquin College of Applied Arts and Technology

Computer Systems Technician, Computer and Information Sciences and Support Services