Kaulin Shyam

Community Manager @greytHR

Bengaluru, IN

Engage with Community members daily via online forums to resolve issues and ensure questions get answered Implement programs that connect customers and help them learn from one another. Implement programs to encourage member-to-member and member-to-employee engagement and identify and nurture internal and external community champions Publish news items to community and social channels Build out community content and communications to educate community members and encourage new product adoption Ensure community content remains current, summarize discussion threads and ensure that site search returns current, relevant results Post messages with the aim of getting customers to talk to each other.(This will be measured through qualitative data, such as sentiment and the level or quality of engagement.) Manage members, moderation, spam prevention, and terms of use policies Moderate online and offline conversations within our community to promote brand continuity and engagement with customers. Build programs to leverage the community for internal communication, particularly within the sales organization

JAGSoM - Jagdish Sheth School of Management

PGDM, Marketing & Finance

Kendriya Vidyalaya

School , 10th

SBRR MAHAJANA FIRST GRADE COLLEGE

BACHELOR OF BUSINESS MANAGEMENT, FINANCE

Kendriya Vidyalaya (CBSE)

Commerce