Katie Waldeck

Director, Energy Transition & Utilities @Capgemini Invent

Bristol, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2025 — Present

Director, Energy Transition & Utilities @Capgemini Invent

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London, GB

EDUCATION

2004 — 2006

College of Law

Legal Practice Course, Law

2002 — 2004

University of Brighton

Common Professional Examination in Law

1997 — 2001

University of Leeds

2:2, Joint Honors French/Spanish

SKILLS

Call CentersBusiness DevelopmentWorkshop FacilitationDigital MarketingEmail MarketingCmsCustomer ServiceProject ManagementMarketingMobile MarketingRecruitingSEOOnline AdvertisingIntegrated MarketingAccount ManagementTeam ManagementUser Experience DesignCrmEmployee TrainingUser ExperienceStrategic PartnershipsMarketing StrategyWorkshopsCustomer ExperiencePress ReleasesDigital MediaSalesLead GenerationManagementDigital StrategyUser Experience TestingCustomer Relationship Management (Crm)StrategyMobile Devices

ABOUT KATIE WALDECK

Exceptional client service and customer experience director, with a proven track record of delivering impressive results. Dedicated to designing impactful customer experiences that build brand trust.Working across all industries to include Energy & Utilities, Financial Services, Retail, Hospitality & Travel.Improving customer interactions across all channels (phone, email, chat and digital) by working collaboratively with clients to deliver business and customer strategies.

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