Katie Worrell
Senior Customer Contact Manager @Booking.com
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2018 — Present
Senior Customer Contact Manager @Booking.com
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EDUCATION
2002 — 2005
University of Liverpool
Bachelor of Arts (BA), Egyptology
SKILLS
Training DeliveryInterviewingStakeholder EngagementPeople DeveloTeam MotivationCustomer ExperienceStakeholder ManagementTeam LeadershipManagementCustomer SatisfactionTrainingProcess ImprovementCall CentersTransformational ChangeTeamworkDriving ResultsTeam ManagementCustomer ServicePeople DevelopmentLeadershipInterviewsLeadership DevelopmentCoachingContact CentersBusiness Process ImprovementRetailPeople SkillsChange ManagementPerformance ManagementEmployee Engagement
ABOUT KATIE WORRELL
Contact Centre Operations Manager and Specialist in Leadership Development. Passionate…
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