Katie Hansen
Ohio Market Lead @Betting Hero
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WORK HISTORY
Ohio Market Lead @Betting Hero
Columbus, OH, US
Team Leadership and Management- Coordinate staffing needs, including hiring, training, and performance evaluations, to ensure a skilled and motivated team- Provide strong leadership and guidance to a team of sports betting professionals, fostering a collaborative and high-performance work environment. · Business Development and Strategic Partnerships- Identify and evaluate potential business opportunities, strategic partnerships, and collaborations to expand market presence and revenue streams- Establish and maintain relationships with key stakeholders, including sports leagues, media organizations, technology providers, and regulatory bodies- Negotiate and structure partnership agreements to maximize mutual benefits and achieve business objectives. · Customer Experience and Retention- Drive the development and implementation of customer-centric strategies to enhance the overall sports betting experience- Monitor customer feedback and leverage insights to identify areas for improvement and develop innovative solutions- Foster a customer-focused culture within the organization, empowering team members to deliver exceptional service and build long-term customer relationships.
ABOUT KATIE HANSEN
Hi, my name is Katie and I am the Market Lead for Ohio with Betting Hero. I currently run the Columbus, Cincinnati, and Cleveland markets for Betting Hero. My day-to-day consists of people management. Interviewing, training, and building teams across the state. Creating weekly schedules and FTD goals for my teams and updating them on current promotions. Business development is a huge part of my position as well. I am constantly working towards growing my network of bars and event partnerships. I currently work with Tipico, Draft Kings, FanDuel, MGM, Caesars, BetRivers, and Fanatics. We work in casinos, sporting events, festivals, concerts, and bars helping customers get signed up on various sports betting apps. Our goal is to create a customer experience worth telling your friends about! Join my team https://jobs.bettinghero.com or partner with me here: https://partners.bettinghero.com
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