Kathryn Cook

Community Manager @Ubisoft

Creating and executing Community Engagement Strategies in collaboration with Community Developers, cross-functional partners, and stakeholders to drive community growth and engagement.• Working across a global portfolio of narrative-driven and live-service titles including, Skull and Bones, The Division 2, The Division Heartland, and Immortals Fenyx Rising.• Leading multi-channel live game campaigns and community initiatives for Skull and Bones, collaborating cross-functionally with brand, publishing, production, and development teams including in Singapore and France to align player engagement strategies with product milestones and broader business objectives.• Led the Hubac Twins Season 2 Twitter Takeover, driving high engagement and aligning with Skull and Bones community strategy. Delivered actionable post-mortem insights that informed future campaign planning.• Leading post-campaign analyses to extract actionable insights, driving continuous improvement in strategy, execution, and audience engagement.• Leveraging community sentiment and platform analytics to shape strategic decisions, refine messaging, and enhance player retention across global audiences.• Providing strategic oversight and approval on messaging to ensure brand consistency and maintain player trust across global communications.• Bridging player feedback and development strategy, delivering insights that directly influenced feature prioritization and long-term roadmap planning.• Partnering with cross-functional teams to deliver timely, transparent crisis communications that preserved brand integrity and player confidence worldwide.• Collaborating with Community Leaders, to strengthen brand loyalty, retention, and community-driven content.