Kate Sterling
Senior Customer Success Manager @Shopify
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WORK HISTORY
Senior Customer Success Manager @Shopify
Toronto, ON, CA
EDUCATION
Western University
Bachelor of Arts, Honours Specialization Kinesiology
George Brown Polytechnic
Port-Graduate Certificate, Sport Marketing and Event Management
SKILLS
ABOUT KATE STERLING
I specialize in helping enterprise retailers modernize their commerce stack—unifying POS, eCommerce, and payments on Shopify to improve conversion, streamline store operations, and reduce total cost of ownership. Over 6 years in enterprise sales, I’ve orchestrated complex, multi-stakeholder deals and large-scale POS deployments across North America, partnering closely with Solutions Engineering, Product, and our partner ecosystem to de-risk change and deliver results.I’m passionate about great retail experiences—from faster checkout to accurate inventory and seamless BOPIS—and I love partnering with merchants who are ready to modernize. Let’s connect if you’re evaluating POS migrations, omnichannel consolidation, or global expansion on Shopify.
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