Kate Steele

Bpo Project Manager & Senior Global Business Analyst @IBM

London, GB
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WORK HISTORY

Mar 2025 — Present

Bpo Project Manager & Senior Global Business Analyst @IBM

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City Of London, GB

Design and maintain headcount dashboards and producing reports covering workforce trends, attrition, headcount planning, KPIs and cost• Create leadership reports and dashboards for QBRs• Perform regular data audits to ensure accuracy and integrity across all IBMs systems (BluePages, SuccessFactors, WorkDay, Cognos)• Act as data expert for headcount data, have a source of truth file which compiles raw data from multiple systems• Identify automation opportunities and streamline processes through better use of system capabilities• Maintain documentation of data methodologies and system processes• Provide analytical support for year-end performance reviews• Build dashboards for band mix globally comparing countries and using market analysis• Conduct regular audits of headcount data to ensure accuracy and compliance• Partner with global HR and WFM teams to develop localised insights while maintaining global consistency• Helped plan and execute global HR transformation projects, including process redesigns• Managed cross-functional project teams to deliver projects on time and within budget

EDUCATION

2008 — 2011

University of Portsmouth

BSc, Computer Animation

ABOUT KATE STEELE

Taking insights from HR, turning them into compelling stories, and influencing strategic decisions at all leadership levels. Helping the business drive change and delivering real impact. An energetic and motivated individual, experience of working with multiple client accounts within the recruitment industry. Creative and inquisitive analyst, familiar with the transformation of large datasets from multiple streams in meaningful knowledge. Extensive analytical, administrative and customer service experience, that pays close attention to detail and is extremely organised. Experience with multiple ATS’s including Taleo and Workday.

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Kate Steele — Bpo Project Manager & Senior Global Business Analyst at IBM in London, GB | Unifers