Kashif Malik

Network Engineer @Ethoca

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2017 — Present

Network Engineer @Ethoca

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Toronto, ON, CA

Supporting Ethoca corporate, production and development networks.• Support and manage LAN, WAN, VOIP, Wi-Fi, Video teleconferencing, & Security systems.• Manage and coordinate highly complex changes that impact business units, vendors, & partners.• Maintain, Manage, and Support all Ethoca Network Infrastructure.• Maintain network documentation and network compliance for IT audits.

EDUCATION

2001 — 2002

Devry Institute of Technology

Information Technology Management, Information Technology

2013 — 2013

CCNA - Self Study

(CCNA) Cisco Certified Network Associate: Routing and Switching, Computer Systems Networking and Telecommunications

1996 — 2000

University of Windsor

BA in Psychology, Psychology

2004 — 2004

George Brown College

Teaching & Training/Instructing Adults

SKILLS

Problem SolvingCisco TechnologiesRoutersVpnTechnical SupportOsfpNetwork AdministrationBgpEducational LeadershipAdult EducationRequirements AnalysisFirewallsCisco RoutersTcp/IpTroubleshootingIpv4ManagementCisco Systems ProductsSwitchesJuniper Jncia-ErInternet Protocol Suite (Tcp/Ip)Conflict ResolutionMplsManagmentNetworkingProblem AnalysisConfigurationsCisco IosUdpLan SwitchingEducational TechnologyFortinetJuniper SwitchesRouting ProtocolsSnmpcCollaborationProcess ImprovementTcp/Ip ProtocolsInformation TechnologyNetwork Design

ABOUT KASHIF MALIK

A highly motivated IT Professional with a CCNA certification in Routing and Switching. I have over ten years of telecommunications experience in a variety of technical and non-technical roles. I have an in-depth knowledge of technical systems with a huge emphasis on wireless, data, and voice systems. I also have a solid management background and years of experience with customer facing roles. • Extensive knowledge of the telecommunications industry.• Strong communication and interpersonal skills.• Superior team player with ability to work individually.• Self-motivated, creative, goal oriented, and result driven.• Extensive experience in troubleshooting technical systems and resolution management.• Very comfortable with new products, systems, applications and technology.• Strong troubleshooting methodology with a logical and analytical mindset.• Extensive experience with voice, data, sms/mms, 3g+, 4g-hspa+, LTE systems.• Extensive experience in troubleshooting smarthubs, mobile Wi-Fi devices, mobile Internet keys, & more.• Extensive experience in troubleshooting Cisco, Juniper, Meraki, Fortinet & Nortel network devices.• Experience with troubleshooting routing and switching issues, security, voice-VoIP, wireless.• Ability to collaborate with multiple teams in order to resolve incident cases.

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Kashif Malik — Network Engineer at Ethoca in Toronto, ON, CA | Unifers