Kartik Garg
Customer Service Representative @William Hill
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Representative @William Hill
Birmingham, GB
Manage high-volume customer interactions while maintaining compliance with UK gambling regulations and operational procedures.Resolve service issues and escalations, ensuring efficient resolution during peak operational periods.Perform daily cash reconciliation and accuracy checks, supporting risk control and financial accountability.Supports store workflow coordination including system issue handling and operational task prioritisation.Develop strong stakeholder communication skills through engagement with diverse customer profiles.
EDUCATION
University of Birmingham
Master of Science - MSc, Engineering/Industrial Management
St. Joseph's Sr. Sec. School
Non-Medical, PCM
Chitkara University
Bachelor of Engineering - BE, Computer Engineering
ABOUT KARTIK GARG
Ambitious and detail-oriented Master\'s student in Advanced Engineering Management (Project Management) with a strong foundation in Computer Science Engineering. Having experience with IT solutions through an internship at Calsoft Inc, along with project management fundamentals from the University of Birmingham. Proficient in Agile methodologies, risk management, stakeholder management, and software development. Seeking a project management, analyst, or consulting role in an IT firm.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.