Kartik Saini
Cloud Engineer @Scalecapacity
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WORK HISTORY
Cloud Engineer @Scalecapacity
Vaughan, ON, CA
EDUCATION
Seneca Polytechnic
Graduate Certificate
Panipat Institute of Engineering and Technology (PIET)
Bachelor of Technology - BTech
ABOUT KARTIK SAINI
I’m a cloud technology professional passionate about building reliable, scalable, and customer-centric solutions. With strong expertise in Amazon Connect, AWS services, and Infrastructure as Code (Terraform, CDK, Cloudformation), I bridge the gap between technical precision and business needs—helping organizations modernize their operations while keeping user experience at the center.Over the years, I’ve gained hands-on experience in:Designing and developing Amazon Connect contact center solutionsOptimizing routing profiles, queues, and automation for customer engagementLeveraging Terraform to deliver secure, consistent, and repeatable infrastructureDriving requirement gathering workshops and simplifying technical concepts for both technical and non-technical stakeholdersWhat sets me apart is my collaborative approach—I enjoy working closely with teams, sharing knowledge, and contributing to communities. Highlights of my journey include securing top positions in AWS JAM sessions, achieving multiple AWS and HashiCorp certifications, and continuously expanding my skillset to stay ahead in the fast-evolving cloud ecosystem.I believe in continuous learning, knowledge sharing, and building solutions that create real impact. Whether it’s architecting cloud solutions, improving customer experience with Amazon Connect, or mentoring peers, I strive to make technology approachable and valuable.
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