Kartavya Patel
Customer Experience Associate @Scotiabank
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WORK HISTORY
Customer Experience Associate @Scotiabank
Toronto, ON, CA
Assisted clients with day-to-day banking transactions, account inquiries, and issue resolution while ensuring accuracy and compliance- Guided customers in adopting digital banking tools (mobile app, online banking, ATMs) to enhance convenience and efficiency- Identified client needs and recommended suitable products or referred them to advisors for complex financial solutions- Delivered personalized, friendly service to strengthen customer relationships and support branch growth objectives.
EDUCATION
Humber College
Associate's degree, Business Administration and Management, General
ABOUT KARTAVYA PATEL
As a Customer Service Representative at Humber College, I excel in resolving inquiries…
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