Karsten Westermann
Director Operations & Site Lead @VistaPrint
Berlin, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2015 — Present
Director Operations & Site Lead @VistaPrint
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EDUCATION
1993 — 2003
Ruhr University Bochum
Diplom-Ingenieur
2006 — 2008
Waterford Institute of Technology
Higher Diploma
SKILLS
Cross-Functional Team LeadershipCustomer Relationship Management (Crm)Process ImprovementCrmManagementProject PlanningCoachingOutsourcingCustomer SatisfactionWorkforce ManagementProduct ManagementPerformance ManagementContact CentersChange ManagementTeam ManagementTelecommunicationsBusiness Process ImprovementVendor ManagementTeam LeadershipE-CommerceCall CentersSalesOperations ManagementAnalysisCall CenterCustomer ExperienceAnalyticsQuality Assurance
ABOUT KARSTEN WESTERMANN
A customer obsessed contact center professional with experience in Operations Leadership,…
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