Karmen Okuda
Brand Associate @Gap
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WORK HISTORY
Brand Associate @Gap
Provided exceptional customer service by promptly acknowledging and assisting customers- Responded to customer inquiries with speed and accuracy, resolving any issues or answering questions effectively- Educated customers about the company\'s loyalty programs, fostering customer loyalty and promoting program participation.
EDUCATION
Universidade Positivo
Bachelor in Social Communication, Communication
Bow Valley College
Interior Decorating
Fundação Getulio Vargas / FGV
MBA in Marketing, Specialization Level, Marketing
Instituto Brasileiro de Design de Interiores
Ensino Técnico, Design de Interiores
ABOUT KARMEN OKUDA
My solid foundation in Marketing and Communications, coupled with my Customer Service experience, has refined my interpersonal skills and facilitated effective communication and relationship building. Throughout my professional journey, I have consistently collaborated with multidisciplinary teams and diverse suppliers, further enhancing my ability to work collaboratively. With over ten years of experience in design and communication, I possess a high level of initiative, flexibility, and meticulous attention to detail.
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