Karin Johnson

Social Media Manager @Sanoctua Gmbh & Co. Kg

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Social Media Manager @Sanoctua Gmbh & Co. Kg

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Berlin, DE

EDUCATION

1994 — 1997

Berufsmaturitätsschule KV Bern

Bankkauffrau

2004 — 2007

Higher Technical College for Economics (HFW/WKS, Berne)

Bachelor in Business Administration, Economics

N/A

Karriere Tutor

Diploma in Social Media and Digital Media Management

1994 — 1997

Kaufmännische Berufsschule, Bern

Bankkauffrau, Banking

SKILLS

BankingSwift MessagingFinancial ServicesTeam LeadershipTeam ManagementForeign ExchangeTeamworkGoal OrientedGoal-Driven LeaderCustomer Service ManagementQuality ControlSystem TestingHands-on ApproachContinuous ImprovementCommitted to Customer SatisfactionProcess OptimizationStandardizationComplaint ManagementNostro ReconciliationBank ReconciliationInternational ReconciliationComplianceSwift PaymentsSoftware ImplementationProject ExperienceStaff DevelopmentBuilding RelationshipsClient Service OrientedAppraisalsEmployee TrainingMentoringSupervisionMotivated Self-StarterWork EthicSuperior Work EthicGermanSwiss GermanEnglishFrenchOperations Management

ABOUT KARIN JOHNSON

As a highly-motivated results-focused strategic team leader and staff manager, I have been positively impacting corporate performances for over 17 years. I am a committed hands-on leader with proven ability in training, motivating and developing teams to deliver exceptional performances while maintaining a consistent focus on providing outstanding customer service. I thrive in high-pressure environments and adapt quickly to new tasks. I am passionate about finding ‘out-of-the-box’ answers to tricky questions and innovative solutions to complex problems; I enjoy coming up with better and more efficient ways to do things through analysing and improving processes and procedures; and I love leading, managing, educating, developing, supporting, and mentoring others to help them achieve their full potential. My expertise includes the optimising of processes through the identification and incorporation of synergies in order to boost productivity, improve customer engagement, eliminate redundancies and reduce costs. In my current role I implemented a cutting-edge CRM tool which drove major labour savings, resulting in the reduction of 1.5 FTE\'s in a year and the saving of GBP 80K per annum.

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Karin Johnson — Social Media Manager at Sanoctua Gmbh & Co. Kg in Berlin, DE | Unifers