Karim Hamirani

Senior Manager, Traveler & Partner Service Platform, Vrbo Traveler Operations @Expedia Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Manager, Traveler & Partner Service Platform, Vrbo Traveler Operations @Expedia Group

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London, GB

SKILLS

Call CenterCustomer ExperienceTeam ManagementBpoCustomer ServiceContact CentersCustomer SatisfactionAccount ManagementOutsourcingCrmInbound MarketingOperations ManagementTeam LeadershipPerformance ManagementRecruitingCall CentersForecastingAnalysisLeadershipTrainingTeam BuildingTelemarketingManagementCoachingTraining DeliveryTelecommunicationsSalesCustomer RetentionProgram ManagementStrategic PlanningTeamworkProcess ImprovementBusiness StrategyVendor ManagementPeople ManagementBusiness Process ImprovementCustomer Relationship Management (Crm)

ABOUT KARIM HAMIRANI

Hi! My name is Karim, An exceptionally talented individual. I am willing to bring a host of unique skills and abilities which will enable me to become a valuable member of your team. I have been adept at showcasing high-performing efforts in executing several operational and business activities in fast-paced environment.Throughout my professional career, I made a track record of leading overall business operations, identifying operational and corporate risks, managing business development processes, and establishing organisation-wide objectives. I am capable of increasing occupancy, maximising revenue, and streamlining daily organisational operations. I have been recognised as Out-of-the-box, visionary thinker who champions innovative solutions to elevate organisational performance, including training programs, new business development, and partnership establishment. I have skill in identifying new and innovative ideas as well as driving implementation to optimise overall organisational operation.Furthermore, I have proven expertise in management and supervision of sales, customer service, team leads, supervisors, and managers as well as leading staff development and training initiatives to maximise efficiency and further develop competency levels.Some of the key skills include:• Operations Management• Business Management• Project Management• Change Management• KPI Management• Process Improvement• Inventory ManagementShould you have any further questions regarding my professional experience or skills, feel free to connect with me via phone or email.

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Karim Hamirani — Senior Manager, Traveler & Partner Service Platform, Vrbo Traveler Operations at Expedia Group in London, GB | Unifers