Karen Russo

Director, IT Program Management @Frontier Internet

Dallas-Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Director, IT Program Management @Frontier Internet

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Dallas, TX, US

Director of Information Technology supporting Digital, Network, Wholesale and Commercial portfolios. Lead a team of Technical Program Managers, Business Analysts and Scrum Master. Work closely with business stakeholders, prioritizing portfolio roadmaps, partnering with stakeholders, and overseeing the execution of high-impact initiatives. Interface with diverse groups both internally and externally to Frontier, including Engineering, Operations, Marketing, Sales, and executive leadership while representing the voice of the customer.

EDUCATION

N/A

Loyola University Chicago

BA, Organizational Communications

SKILLS

IntegrationProject Portfolio ManagementProject ServerSoftware DevelopmentEnterprise ArchitectureCross-Functional Team LeadershipBudgetingBusiness IntelligenceProgram ManagementMs Project ServerResource ManagementProduct DevelopmentRequirements AnalysisProject Management Office (Pmo)Vendor ManagementMicrosoft ProjectVisioProject ManagementRequirements GatheringIT StrategyChange ManagementOutsourcingQuality AssuranceTrainingSharepointTestingProcess ImprovementAgile MethodologiesManagementTeam BuildingGovernanceBusiness AnalysisBusiness Process ImprovementData WarehousingMs ProjectSdlcAgile Project ManagementAgile LeadershipSoftware Development Life Cycle (Sdlc)Business Process

ABOUT KAREN RUSSO

A PMO and IT Program Management executive who is a highly motivated, well organized, leader that pursues organizational goals with commitment and integrity. Directs combined annual program budgets north of $40M. Diverse leadership experience in the FinTech, Travel, Telecom and Real Estate industries. Demonstrated successes setting up and leading PMOs, as well as delivery leadership for large, complex, cross-functional technology programs such as but not limited to Digital Transformation, Application Modernization, Agile Transformation, Cloud Data Warehouse Migration, SaaS Implementation, Software Development and Rollout, Corporate Reorganization, Business Process Redesign, Corporate Headquarter Construction and a Real Estate Investor with properties in 3 states. Ability to create order out of chaos by implementing a program management framework and best practices which meet the needs for efficient and successful execution of projects and programs. Develops high performing teams and believes fostering transparency and trust are the root of success for all program/project teams. k••••••••@gmail.com /

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Karen Russo — Director, IT Program Management at Frontier Internet in Dallas-Fort Worth, TX, US | Unifers