Karen Caffrey
Program Manager @Topco Associates LLC
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WORK HISTORY
Program Manager @Topco Associates LLC
Quincy, MA, US
Program Management*Lead category-specific sourcing initiatives and conduct member needs assessments to align strategic growth programs with corporate priorities.*Manage relationships with regional grocery retailers & wholesalers, conducting data-driven business reviews to identify opportunities and deliver value-added solutions.*Serve as key liaison between stakeholders, category leads, and executive leadership to ensure seamless communication from project launch through award of business.* Develop and execute communication strategies for annual sourcing plans, updates and program metrics.* Drive process optimization initiatives, ensuring timely savings confirmations and measurable financial benefits for members.*Provide ongoing support for Indirect Spend Programs, elevating issues, ensuring compliance, and identifying opportunities for continuous improvement.
EDUCATION
West Virginia University
BA
ABOUT KAREN CAFFREY
Results-driven Program Manager, Sales Director, and Training Leader with more than 30 years of proven success driving revenue growth, client retention, operational excellence, and organizational transformation across retail, digital media and sales enablement. Known for building and scaling high-performing teams, developing strategic growth initiatives, and cultivating strong stakeholder relationships to achieve corporate and personal goals.Recognized as a collaborative leader and change agent, I excel in optimizing cross-functional partnerships, streamlining business processes, and aligning strategies that deliver measurable ROI. With expertise in program management, sales leadership, training and development, and client success, I bring a record of consistently exceeding performance targets while elevating customer experience and profitability. Core Competencies:* Program & Project Management* Sales Leadership & Revenue Growth* Stakeholder Engagement & Relationship Management* Training & Talent Development* Digital Sales & Marketing Strategy* Process Optimization & Organizational Change* Client Retention & Customer Success* Cross-Functional Partnership Building
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