Ramon Rivera

WORK HISTORY

EDUCATION

ABOUT RAMON RIVERA

As a detail-oriented, proactive IT leader, I have extensive experience managing information technology staff / teams (internal / external) in telephony software development, new product deployment services, technical documentation creation, validation, training and competency management. I am a calculated risk taker with a passion for problem-solving and quality delivery of services assets.I am known for my high energy, and for being a \"glue guy\" with the ability to collaborate effectively with individuals at all levels of an organization. My track record shows that I am able to bring in projects on time and budget, even in challenging environments.To explore new opportunities, feel free to email me at r••••••••@comcast.net. CORE COMPETENCIES- Fluent in Spanish- Product Planning & Management- Testing Lab Setup & Operation- Product & Software Installation & Integration- Telecommunications: Wireline & Wireless Products (5E, CDMA, VoIP, 4G / LTE Micro Products)- Process Development & Implementation- Certified Scrum Master (CSM)- Certified Lean Six Sigma Green Belt- ITILv3 Foundations Certified.TECHNICAL SKILLS- Computer Programs: Turbo Pascal, Turbo Assembler, programming in C, UNIX, Linux, VMware, Visio, and circuit analysis using Pspice- Software Applications: MS Project, MS PowerPoint, MS Excel, MS Word, VISIO, Auto-Cad, FSPro, SharePoint, and Experium/DocusureLEADERSHIP & CIVIC EXPERIENCE- Lead programs to benefit youth in the community as well as a weekly contributor to religious ministries- Strong supporter of diversity and cultural initiatives serving as Chair / Co-Chair for diversity events in professional / social functions as a Knights of Columbus member, Council 14795, Aurora, IL- Over 18+ years of experience singing with and managing Latin bands: Banda Rika & Impacto Boricua.